01 · Age groups
Children under 14 receive the highest protection.
For users in mainland China, a child means a minor under 14 and the child's personal information is sensitive personal information. Other jurisdictions may use a different age threshold; the stricter applicable requirement will be followed.
A minor should read these rules with a guardian. Guardians should choose age-appropriate content and supervise account, play-time and purchase decisions.
- +Under 14: no account without verified guardian consent
- +14–17: guardian guidance and applicable spending controls
- +Adults must not help a child bypass age safeguards
- +Public pages do not require a profile
02 · Guardian consent
Consent must be informed and verifiable.
Before intentionally collecting child information, we will tell the guardian the purpose, method, scope, storage location and period, security measures, sharing, possible impact and rights, and offer a clear refusal option. We will verify guardianship proportionately and obtain explicit consent.
A changed purpose, expanded scope or new recipient requires renewed consent where law requires. We will not condition ordinary public reading on unnecessary child-data collection.
- +Separate notice, not buried in general terms
- +Minimum necessary verification
- +No pre-ticked consent
- +Guardian can withdraw consent
03 · Collection and use
No profiling, inducement or unnecessary disclosure.
If a child service launches, only information strictly necessary for that service and legal age controls will be collected. Child information will not be used for targeted advertising, behavioural profiling, commercial inducement or publication.
Access will follow least privilege. Staff and vendors handling child information will receive specific obligations, and entrusted processing or transfer will receive enhanced review.
- +Purpose limitation
- +Shortest necessary retention
- +Encryption and access logging
- +No child data sale
04 · Game and purchases
Commercial game launch needs technical controls, not words alone.
Before offering an online game to minors in a jurisdiction that requires real-name verification, anti-addiction controls, play-time limits or spending limits, Age of Seas must implement the required licensed services and publish the related data processing. Until then, the service must not represent itself as a compliant minor account or payment channel.
Guardians may dispute an unauthorised minor purchase. We will assess account use, verification, product delivery and applicable consumer law rather than applying an automatic no-refund rule.
- +No encouragement of excessive play
- +Clear probability disclosure if random paid items ever launch
- +No default recurring charge
- +Guardian-facing support route
05 · Guardian rights and incidents
Guardians can inspect, correct and delete child information.
A guardian may contact hello@ageofseas.com with [CHILD PRIVACY] to ask whether child data is held, obtain a copy, correct it, withdraw consent, delete it or close the child's account. We may verify the requester and relationship using the least information reasonably necessary.
If we learn that child information was collected without valid consent, we will stop processing, remove it as required and address any incident. A disagreement can be taken to the competent regulator or court.