01 · Current status
No live checkout means no current refund transaction.
No card payment should be requested by the current public site. If a page appears to ask for live payment details before an official checkout announcement, stop and report the route through Contact.
Access to a development game build does not by itself indicate that a paid entitlement has been issued.
- +Checkout is not live
- +No public paid entitlement
- +Never send card data by email
- +Report an unexpected payment screen
02 · Before paid launch
The actual refund rules will appear before payment.
Before payments are enabled, Age of Seas will publish the seller identity, product description, price and currency, delivery method, refund eligibility, request process, expected response time and any regional rights that apply.
The checkout flow will link directly to those terms so a buyer can review them before completing payment.
- +Clear product and price
- +Direct support method
- +Eligibility and time window
- +Processing method and expected timing